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Configuration Business Analyst

Date:  Nov 15, 2023

Any city, OH, US, 99999

Req ID:  20445

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



As a Configuration Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. In this role you will design, build, and validate the Medicaid Information Technology System (MITS) across functional areas. You will support complex system configuration changes and new configuration requirements, including configuration analysis, design, build and testing. Duties include troubleshooting and fixing system configuration errors, performing investigations and root cause analysis of trouble tickets, and ensuring day to day issues are identified and appropriately addressed. 

Your role in our mission

Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

  • Analyzes provider contracts, pricing, designs and configure provider agreements.
  • Communicate design to all stakeholders and varying levels of the organization.
  • Present and evaluate design solutions objectively and facilitate conflict resolution. 
  • Configuration Build & Maintenance.
  • Configuration of new and revised claims adjudication logic within a healthcare claims system, fee schedules, and claims payment rules.
  • Configuration of Claim Adjustment Reason Codes and Remittance Advice Code
  • Provider (Contract and Pricing) Configuration
  • Configuration Quality Assurance and testing within health plan configuration system (e.g., Facets) to ensure configuration is ready for implementation. Testing stored procedures.

What we're looking for

  • 4+ years configuration experience working in claims configuration.
  • 4+ years of experience identifying patterns within quantitative data, drawing conclusions, and recommending solutions and approaches, skilled with end to end issue resolution. 
  • 4+ years of experience in health care with emphasis in coding, financial rate set up or claims processing in a managed care environment.
  • Must be knowledgeable of medical claims data, formats and restrictions including but not limited to Revenue Codes, Place of Service codes, ICD-10 codes, CPT Codes, and Modifiers.
  • 2+ years’ experience writing and executing PL/SQL /SQL/SQL Scripts

What you should expect in this role

  • Fully remote opportunity from most US locations
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • #LI-NR1
  • #LI-Writing SQL Scripts


The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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