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Network Telephony Services - Circuit Management

Date:  Sep 29, 2022
Location: 

Any city, TX, US, 99999

Req ID:  11164

Summary

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Your Role In Our Mission

Job Responsibilities

  • Telecom Expense Management - Internal processes and outside vendor management
  • Management and tracking of TOSA’s, LOA’s, and RESPORG’s
  • Management of vendor billing process and approvals
  • Work with Accounts Payable group to achieve on-time bill payments and service reliability
  • Carrier contract management

 

Knowledge/Skills Applied To Job Responsibilities 

  • Strong knowledge of Carrier terminology and practices.
  • Strong knowledge and experience in processing circuit orders, moves, and disconnects.
  • Intermediate knowledge in all types of voice and data carrier connections
  • Solid ability to evaluate processes, recommend changes, and implement improvements.
  • Excellent written and verbal communication skills.
  • Ability to communicate technology into business terms with customers at all levels.
  • Focus on Customer Service.

What We Are Looking For

  • 3+ years of experience in voice or data circuit management
  • 3+ years of experience in Telecom Expense Management
  • 1+ years documenting policies, procedures and systems architecture

What To Expect In This Role

  • Remote work

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