Senior Program Director

Summary

As a Sr. Program Director, you'll serve as a strategic leader responsible for overseeing complex client engagements, driving business growth, and ensuring successful delivery of large-scale healthcare programs. In this role, you'll build trusted executive relationships, lead cross-functional teams, manage financial performance, and deliver innovative solutions that improve healthcare outcomes for government and commercial clients.

If you're passionate about leading transformational programs, developing long-term client partnerships, and making a meaningful impact on healthcare, we'd love to hear from you.

Your role in our mission

• Lead strategic client relationships and serve as the executive point of contact for complex healthcare programs.
• Develop long-term account strategies focused on client success, operational excellence, and business growth.
• Manage the overall financial performance (P&L), budgets, revenue expectations, and profitability of assigned accounts.
• Build and maintain executive-level relationships while serving as a trusted advisor to clients and stakeholders.
• Lead large, cross-functional teams in delivering complex programs aligned with organizational goals.
• Establish governance frameworks, meeting cadences, and accountability measures to ensure successful program execution.
• Collaborate with clients to establish project management processes, monitor deliverables, and communicate progress.
• Drive innovation through new technologies, process improvements, and operational best practices.
• Lead procurement efforts, support RFP responses, and identify opportunities to expand services.
• Manage change requests and ensure effective scope management throughout the project lifecycle.
• Present strategic recommendations and program updates to executive leadership, clients, legislators, and other key stakeholders.
• Partner across the organization to ensure contractual commitments, revenue objectives, and client expectations are consistently achieved.
• Maintain expertise in Medicaid Enterprise Certification Toolkit (MECT), Medicaid Information Technology Architecture (MITA), and outcomes-based certification methodologies.
• Perform other duties as assigned.

What we're looking for

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Master's degree preferred.
• Project Management Professional (PMP) certification required (must be obtained within 90 days of hire).
• 5-10+ years of experience managing large client accounts.
• 5+ years of project management experience.
• 5+ years of direct people leadership experience.
• 2+ years of Medicare and/or Medicaid experience.
• Advanced knowledge of project management methodologies, tools, and best practices, including Lean and Six Sigma.
• Experience managing budgets, revenue, and P&L.
• Ability to negotiate, influence, and collaborate effectively with executive stakeholders.
• Experience managing contractual deliverables in a matrixed organization.

What you should expect in this role

• Opportunity to lead highly visible, enterprise-level healthcare programs that directly impact government and commercial healthcare organizations.
• Collaboration with executive leadership, clients, and cross-functional teams across the organization.
• Occasional travel (approximately 10%) based on business needs.

This posting will accept applications until July 31, 2026.