Business Analyst - Anchorage

Summary

The Business Analyst - Anchorage at Gainwell, supports the the assigned contract () function by helping define business and reporting requirements, document processes and data rules, validate analytical deliverables, and provide operational visibility across transformation initiatives. Working with guidance from senior team members, this position connects business, operational, data, and technical teams so information is consistently defined, understood, documented, and used to support program decisions and long-term operational outcomes.

Your role in our mission

Business Analysis and Requirements

• Work with business, operational, data, and technical stakeholders to gather, document, and maintain requirements for routine and ad hoc reporting, analytics, dashboards, and performance measurement.

• Help translate business needs into clear requirements, user stories, process flows, business rules, data requirements, and acceptance criteria.

• Participate in requirements sessions, stakeholder interviews, and working meetings; document decisions, open questions, owners, and follow-up actions.

• Assist with reviewing requirements for completeness, consistency, traceability, and alignment with assigned contract and business operations objectives.

• Maintain requirements traceability and support controlled updates when business needs, source data, priorities, or delivery timelines change.

Reporting, Metrics, and Data Documentation

• Support the definition and documentation of KPIs, business rules, calculation logic, metric standards, populations, exclusions, targets, source data, and refresh schedules.

• Develop and maintain data dictionaries, data mappings, metric inventories, process documentation, and supporting data-governance artifacts.

• Assist with the design, validation, implementation, and ongoing maintenance of reports, dashboards, scorecards, and performance-monitoring tools.

• Analyze operational and program data to identify trends, exceptions, risks, improvement opportunities, and questions requiring additional review.

• Prepare clear summaries, tables, and visualizations that help technical and non-technical stakeholders understand findings and next steps.

• Perform data validation and reconciliation to confirm that dashboard totals, KPI results, and detail-level records align within documented tolerances.

DHCS and Cross-Functional Coordination

• Coordinate with DHCS stakeholders, including Enterprise Technology Services (ETS), Enterprise Data and Information Management (EDIM), Program Operations (ProOps), and other business teams to gather, validate, and maintain requirements and analytical assets.

• Serve as a day-to-day point of coordination for assigned requirements, reports, documentation, testing activities, and follow-up items.

• Communicate progress, questions, risks, dependencies, and decisions needed to the appropriate project or workstream lead.

• Contribute to integrated program reporting and executive-level performance visibility by preparing accurate, traceable, and timely information.

• Support program reviews, readiness activities, audits, and performance-improvement efforts by organizing documentation and confirming supporting evidence.

Project and Workstream Support

• Support assigned projects and workstreams by maintaining work plans, milestone trackers, action logs, deliverable lists, and status information.

• Track risks, assumptions, issues, dependencies, and decisions; follow up with assigned owners and escalate overdue or blocked items to the project lead.

• Assist with meeting preparation, agendas, notes, action items, and follow-through to help keep work moving on schedule.

• Monitor assigned deliverables against target dates and acceptance criteria, and communicate potential schedule or quality impacts early.

• Support scope and requirement changes by documenting the requested change, business reason, affected deliverables, dependencies, and required approvals.

• Help prepare concise project status updates covering completed work, upcoming milestones, risks, decisions, and next steps.

Testing, Implementation, and Operational Transition

• Develop or maintain test scenarios, test scripts, expected results, requirements traceability, and defect documentation under the direction of the project or reporting lead.

• Coordinate user acceptance testing activities, document results, track defects, and confirm that issues are resolved or dispositioned before release.

• Support the transition of reports, dashboards, documentation, and reporting processes from implementation teams to designated operational owners.

• Assist with training materials, user guidance, standard operating procedures, knowledge-transfer sessions, and post-implementation support.

• Confirm that required documentation, approvals, ownership, and support procedures are complete before operational handoff.

What we're looking for

• Bachelor’s degree in business administration, information systems, data analytics, healthcare administration, or a related field, or an equivalent combination of education and relevant experience.

• 2+ years of experience in business analysis, reporting, data analysis, operations analysis, project coordination, or a related discipline.

• Ability to gather information, document requirements, organize details, and communicate findings clearly.

• Working knowledge of Microsoft Excel and Microsoft 365 applications, including Word, PowerPoint, Teams, and SharePoint.

• Basic experience with data analysis, reporting, process mapping, testing, documentation, or dashboard tools through professional work, internships, coursework, or projects.

• Strong attention to detail, organization, follow-through, and willingness to learn unfamiliar business processes and technical concepts.

• Ability to work collaboratively in an Anchorage-based, cross-functional environment and manage multiple assigned priorities with guidance.

Preferred Qualifications

• Experience or coursework involving Microsoft Power BI, Tableau, Cognos, SQL, Power Query, Python, or similar analytics tools.

• Familiarity with business-analysis methods such as requirements gathering, user stories, acceptance criteria, process mapping, traceability, and user acceptance testing.

• Experience supporting healthcare, Medicaid, government, public-sector, implementation, or transformation work.

• Familiarity with data governance concepts, including data definitions, data quality, business rules, mappings, ownership, and lineage.

• Exposure to Agile, Scrum, Kanban, Lean, Six Sigma, or other project and process-improvement practices.

• Experience preparing project trackers, meeting notes, status reports, test documentation, or operational procedures.

What you should expect in this role

• This position is based in Anchorage, Alaska, and supports the assigned contract and business operations. Work hours and required availability will align with approved program and DHCS stakeholder schedules. 8a-5p Alaska time.

• Preferrence to Alaska residents

• The role may require participation in stakeholder meetings, testing, implementation activities, readiness reviews, or time-sensitive program deliverables outside the normal schedule with advance notice when practical.

• Any approved remote or hybrid work arrangement must comply with Gainwell policies and applicable connectivity, security, and availability requirements.

Video cameras must be used during all interviews, as well as during the initial week of orientation

Photo will be taken during screening for verification in all steps of the recruitment process.

The deadline to submit applications for this posting is December 30, 2026

#LI-HC1

#LI-Alaska

Please ensure you join all screenings, interviews and meetings from a quiet location with a stable internet connection. 

Video is required for screenings and interviews, so please test your camera and microphone in advance.

Do not use AI tools, virtual backgrounds/filters, or visual enhancements during the interview.