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Business Process Analyst Lead

Date:  Aug 6, 2022

Anchorage, AK, US, 99503

Req ID:  11715

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.



HMS, a Gainwell Technologies Company

HMS is hiring Business Process Analyst Lead to support our Alaska MMIS Fiscal Agent contract.

Your role in our mission

  • Act as a lead for the functional area; demonstrates knowledge and skills in a variety of assigned work processes.
  • Understand the business of the client and apply knowledge to ensure best practice procedures and continuous process improvement.
  • Identify issues and review, recommend and implement modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
  • Perform analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness. Maintains log records of pertinent data and provides periodic status reports. Prepares standard and ad hoc reports for management and clients.
  • Research problems and follows up with the client regarding resolution. Interfaces with management and clients to resolve issues and assists in implementing same as approved.
  • Support development and documentation of new or revised standard operating procedures.
  • Handle confidential data according to policy and guidelines. Adheres to existing security policies and procedures.

What we're looking for

  • Four or more years of experience with 7 or more preferred in business process service delivery and improvement, preferably in an outsourcing environment
  • Experience working with client company product and/or services
  • Strong communication skills, organization and time management skills, and problem-solving skills
  • Strong personal computer and business solutions software skills
  • Ability to assess clients' business and identify improvement opportunities

What you should expect in this role

  • Work-from-home (WFH); or Hybrid model including in-office and WFH days to be defined. For positions assigned to WFH, reliable high-speed internet connectivity is required.  Employees working-from-home may be required to report to the office, at times, to support work efforts


The pay range for this position is $75,700.00 - $94,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Nearest Major Market: Alaska
Nearest Secondary Market: Anchorage

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