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Business Analyst - Domain Lead (Member, Provider, Claims/UM, Portal)

Date:  Jun 3, 2025
Location: 

Any city, MO, US, 99999

Req ID:  31406

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

We are seeking an experienced Business Analyst – Domain Lead to drive the implementation of large-scale healthcare systems in one or more core functional areas: Member, Provider, Claims/Utilization Management (UM), or Portal. This role combines deep domain expertise in Medicaid and MMIS with hands-on leadership in process design, requirement validation, and integrated solution planning. You will guide cross-functional teams to deliver scalable and policy-aligned solutions in a complex technical environment.

Your role in our mission

As a Domain Lead, you’ll serve as the cornerstone of your domain's success, ensuring that design and delivery remain aligned with client expectations, technical capabilities, and SDLC best practices. You’ll translate complex business needs into actionable requirements while engaging closely with both client stakeholders and internal teams.

Business Process Modeling & Requirements Ownership

  • Validate business processes to ensure compliance with Medicaid policy and client objectives.

  • Translate business needs into functional requirements and design documents.

Cross-Functional Solution Integration

  • Collaborate with technical teams to define domain-relevant reports, letters, data conversions, and interfaces.

  • Maintain traceability between requirements, design, and final implementation.

Project Management & Execution

  • Drive planning and execution activities across the SDLC lifecycle.

  • Manage domain-specific risks, dependencies, and milestones in collaboration with project teams.

Client & Stakeholder Engagement

  • Serve as the primary point of contact for your domain.

  • Lead the creation and delivery of client-facing documentation and walkthroughs.

Mentoring & Leadership

  • Provide guidance and mentorship to junior analysts.

  • Promote consistency in documentation, process modeling, and design practices

What we're looking for

  • 7+ years in healthcare systems, including 4+ years on MMIS or Medicaid projects.

  • Strong background in at least one domain area: Member, Provider, Claims/UM, or Portal.

  • Proven success in large-scale IT system implementations using SDLC.

  • Effective communicator with strong documentation and stakeholder engagement skills.

  • Demonstrated leadership in managing cross-functional workstreams.

What you should expect in this role

  • A collaborative, mission-driven environment focused on delivering high-impact Medicaid solutions.

  • A chance to lead strategic domain areas and shape scalable system designs.

  • Engagement with experienced professionals and public sector leaders across implementation phases.

 

This posting is for pipelining purposes only. While we are not hiring for this role immediately, we are actively building a network of qualified candidates for future opportunities.

Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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