Summary

As a Business Analysis & Advisors Manager at Gainwell, you will lead the development and management of the Business Analysis function and advisor roles on a state Medicaid account. This role is central to building and sustaining a Business Analysis Center of Excellence (BA CoE) that ensures consistent standards, clear expectations, and continuous improvement across all projects. You will manage a team of BAs and advisors, set direction for best practices, and partner closely with account, operations, systems and PMO managers as well as delivery leaders, project managers, and DHS stakeholders to ensure BA deliverables meet the highest standards of clarity, consistency, and value.

Your role in our mission

• Provide leadership and direction for the BA and advisor teams, ensuring consistent delivery of requirements, change orders, and other critical BA deliverables.
• Establish, maintain, and evolve BA standards, templates, and work patterns through the BA CoE; ensure adoption and accountability across the account.
• Serve as a key liaison to DHS and internal stakeholders for BA-related issues, ensuring clear, transparent communication and alignment with client expectations.
• Provide coaching, mentoring, and growth opportunities for BAs and advisors, building a team culture focused on accountability, collaboration, and professional development.
• Monitor and report on BA performance, utilization, and deliverable quality, driving continuous improvement initiatives.
• Facilitate knowledge transfer, training, and onboarding to ensure all BAs and advisors are equipped to succeed in their roles.
• Lead BA team meetings, advisor forums, and 1:1 development conversations with staff.
• Contribute to Gainwell-wide operational initiatives, ensuring BA team compliance and participation.

What we're looking for

• Eight (8) or more years of experience as a Business Analyst, with at least 3 years in a people leadership, supervisor, or management role.
• Experience in Medicaid and/or healthcare IT delivery. Medicaid Management Information Systems (MMIS) and healthcare IT delivery.
• Demonstrated success in building or leading a Business Analysis team or similar standards/governance initiative. Proven ability to mentor and develop staff, including advisors, senior analysts, and junior analysts.
• Strong understanding of SDLC/PLC methodologies, with experience tailoring BA involvement across project phases. Experience working with clients and stakeholders at all levels, translating business needs into actionable requirements and deliverables.
• Bachelor’s degree in Business Administration, Information Systems, or related field (or equivalent experience).

What you should expect in this role

• Opportunities to travel through your work (0-10%)
• This is a full-time permanent regular salaried (W-2) employee position.
• Upward career advancement is possible and encouraged.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• We will accept applications on an ongoing basis until September 8, 2025.

LI-NB1

#LI-REMOTE