Client Account Manager

Date: Sep 14, 2023

Location:

Any city, IA, US, 99999

Req ID: 20487

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all. We are looking for a talented Client Account Manager, who will be responsible for leading an on-site team, with the consistent training/mentoring of junior colleagues. This individual will work closely with the client, and will be responsible for approvals of various deliverables and annual/monthly budgets.

Your role in our mission

Essential Job Functions

Subject matter expert in regards to contracts, strong knowledge of Iowa codes and State/Federal Legislation
Ability to lead client meetings and engage various stakeholders while having strong presentation skills
Serves as the primary liaison with clients, and is responsible for overall client satisfaction
Works with Operations and IT resources as well as leaders to ensure key client deliverables, SLAs, and mitigate risks
Identifies sources of revenue through process improvements, client relationships, local policy initiatives, and strategic agendas and partnerships
Monitors competitor landscape through constant review of competitor activity or wins. Tracks legislative and regulatory initiatives through consistent reporting
Day-to-day knowledge of State Information System initiatives, (including MES, MITA) related module education, bidding, partnering, and implementation project management
Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
Establishes and communicates goals and objectives, defines methodologies, while communicating broadly to help ensure overall coordination for cross-functional teams

What we're looking for

Basic Qualifications

BA/BS OR equivalent work experience
3+ years of Client Facing experience
3+ years of Medicare/Medicaid experience
3+ years of Management Experience, directly managing staff
Active PMP - or willing to obtain within 1 year of employment
Candidates MUST be willing to work 8am - 4:30pm CST

What you should expect in this role

Work Environment

Fully Remote until Summer 2024, with hybrid schedule afterwards
Candidates MUST live within driving distance to the Des Moines, IA office
Travel may be required up to 10% for client meetings

The pay range for this position is $75,700.00 - $85,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.