Director, Pharmacy Strategy and Account Operations

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

GainwellRx is our business platform to support states and Medicaid members across the country for prescription drug related services. The Director Pharmacy Strategy & Account Operations will serve a key role within the pharmacy business and will interface with all leaders of the executive leadership team, State Sector Leaders, Account General Managers, and with state pharmacy leaders. The role directly supports Gainwell’s pharmacy growth strategies, business development, solution offerings, internal training, and external messaging.

Your role in our mission

• Develop and grow new and existing Pharmacy account operations relationships with state Medicaid leadership.
• Lead a team of Pharmacy Account Directors supporting multiple state Medicaid Pharmacy programs delivering consultative services with a high NPS and operational excellence.
• Provide strategic consultative pharmacy services to state Medicaid leadership advising them on all aspects of a Medicaid pharmacy benefit
• Aligns with State Sector Leads and Account General Managers on client needs and VOC, partnering with Product and pharmacy leadership team.
• Assesses market trends, customer segments, and drives internal and external value proposition and message for GainwellRx.
• Partners with Pharmacy executive team in developing and delivering pharmacy market and solution training to state account teams.
• Aligns with Product team and Growth team for field campaigns, training, webinars, and client presentations.
• Drives new solution ideas, partners with states on new concepts, and works with product & engineering teams to deliver models to support them.
• Collaborates with Marketing on GainwellRx overall market message, media strategy, and GTM strategy.
• Supports state needs through RFP and bid proposals.
• Partners with Pharmacy executive team to drive business strategy and business development through market and competitive insights and analysis.
• Connect market insights into growth strategies and solution pipeline strategies.
• Drives key initiatives in support of strategy, pharmacy growth, and business development.
• Drives market analysis in support of business development projects and senior leadership key initiatives.
• Serves as an industry expert on GainwellRx, interfacing with external clients, vendors, and business partners.
• Collaborates across account teams, sales teams, product teams, and other shared service functions.

What we’re looking for

• PharmD Preferred; Advanced degree or significant related experience required.
• 10+ years of managed care pharmacy related experience.
• Strong people and team leader, experienced with navigating change and matrix reporting relationships.
• Key skillsets tied to strategic planning, communication, and market analysis.
• Proven ability to differentiate healthcare solutions, brands, and capabilities.
• Track record of cross-functional leadership of teams and projects spanning people, process, and technology.
• Excellent communications skills, with ability to communicate externally and with senior executives.
• Innovative forward thinker with excellent leadership skills.

What you should expect in this role

• This position is 100% remote, with approximately 20% travel to support key client meetings.

The deadline to submit applications for this posting is December 2, 2025.

The pay range for this position is $137,100.00 - $195,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.