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Director, SGS Program Management

Date:  Jul 7, 2024

Any city, MN, US, 99999

Req ID:  24816

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 




Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all. We are looking for a talented Program Director, who will be responsible for leading an on-site team, with the consistent training/mentoring of junior colleagues.  This individual will be considered a subject matter expert for the client, and will be responsible for approvals of various deliverables and annual/monthly budgets.


What we're looking for


We are seeking a Program Director with a go-getter mentality who would be responsible for the successful sales and delivery of Gainwell services to State/Government client(s) in accordance with contract requirements. This individual will oversee routine delivery of client services and day-to-day management of client relationships as well as overall revenue. This individual will also be responsible for growing contracts and ensuring all service-level agreements are met.

Your role in our mission


Essential Job Functions

  • Subject matter expert in regards to contracts, strong knowledge of state codes as well as State/Federal Legislations
  • Ability to lead client meetings and engage various stakeholders while having strong presentation skills
  • Introduces, negotiates, and implements new projects to expand scope of engagement
  • Serves as the primary liaison with clients, and is responsible for overall client satisfaction
  • Engages in the strategy and development of government affairs programs, specific to assigned account(s)
  • Works with Operations and IT resources as well as leaders to ensure key client deliverables, SLAs, and mitigate risks 
  • Identifies sources of revenue through process improvements, client relationships, local policy initiatives, and strategic agendas and partnerships
  • Monitors competitor landscape through constant review of competitor activity or wins. Tracks legislative and regulatory initiatives through consistent reporting
  • Day-to-day knowledge of State Information System initiatives, (including MES, MITA) related module education, bidding, partnering, and implementation project management
  • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
  • Establishes and communicates goals and objectives, defines methodologies, while communicating broadly to help ensure overall coordination for cross-functional teams


Basic Qualifications

  • 6+ years of account management experience (Health Insurance or Healthcare)
  • 5+ years project management experience
  • 5+ years experience directly managing staff
  • 5+ years Medicare OR Medicaid experience 
  • Active PMP - OR willing to obtain within 1 year of employment


What you should expect in this role


  • Fully Remote (within the US)
  • Candidates MUST be willing to work CST hours
  • Travel may be required up to 25% for client meetings



The pay range for this position is $82,700.00 - $118,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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