Document Control Associate - Onsite - Tallahassee, FL

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

The Document Control Associate - Onsite - Tallahassee, FL supports daily operations through data entry, document processing, and mailroom assistance. This role is responsible for identifying and indexing documents, linking images to Medicaid cases, and performing routine mailroom functions. The position requires strong attention to detail, the ability to work in a fast-paced environment, and comfort with repetitive processing tasks.

Your Role in Our Mission

• Identify and review document images within the Perceptive Content system
• Accurately link documents and images to known Medicaid cases in the Maestro system
• Perform data entry and document indexing to support case processing and compliance
• Assist with daily mailroom operations, including sorting, processing, and distributing incoming and outgoing mail and packages
• Support timely and accurate document handling in alignment with program and operational requirements

What We’re Looking For

• Required experience performing data entry and document processing in a professional environment
• Experience in document control or mailroom operations preferred
• Basic proficiency in Microsoft Excel, Word, Outlook/Email, and Teams
• Ability to work effectively in a fast-paced, production-driven environment
• Strong attention to detail and accuracy when handling documents and entering data

What You Should Expect in This Role

• Full-time, onsite position in Tallahassee, Florida
• Standard business schedule, Monday through Friday from 6:00 AM - 6:00 PM
• Hands-on operational role with repetitive processing and document handling
• Collaboration with internal teams supporting the Florida account
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment. This assessment helps us evaluate key competencies relevant to the role, including communication skills, multitasking abilities, and problem-solving capabilities.

The deadline to submit applications for this posting is January 21, 2026.

#I-ONSITE #LI-JA1 #LI-CM1

The pay range for this position is $23,200.00 - $33,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.