Experienced Program Manager

Your role in our mission

• Develops work statements, scope/priority definitions, budgets and schedules for assigned moderately complex programs.
• Develops documents with appropriate standards to meet client requirements and needs.
• Selects and/or oversees the selection of assigned personnel for projects.
• Ensures communication and understanding of deadlines, assignments and objectives.
• Acts as point of contact with client program management. Monitors program status and identifies risks.
• Documents program progress including implementation, timelines, issues, risks and successes to maintain program course.
• Assesses results and determines and implements risk mitigation solutions as appropriate.
• Maintains grade and quality of program deliverables within defined and agreed upon program requirements. Identifies and resolves matters of significance impacting the productivity of assigned programs globally.
• Implements changes and adjusts as appropriate.
• Interfaces and collaborates with team members, stakeholders and management to anticipate and manage changes to projects, such as, but not limited to, technical requirements, business requirements and schedule.
• Determines when additional resources are needed, plans for and adjusts as needed.
• Gathers information regarding possible solutions that may create additional, different or unique project objectives or results.
• Participates in proposal efforts and sales calls to ensure product meets client needs and specifications.
• Interfaces and provides input to discussions regarding project-related decisions and project direction at the executive level.
• Manages expectations of client project/senior management, company management and project team for agreed upon project performance by obtaining, providing, analyzing and interpreting project metrics.
• Gathers feedback from client on program results; analyzes feedback and incorporates same into future programs.

What we're looking for

• Bachelor's degree or equivalent combination of education and experience
• Nine or more years of project management experience
• Medicaid Utilization Management experience preferred
• Experience working in a client facing position 
• Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies including earned value management, project management software and finance and accounting concepts and practices
• Experience working quality management approaches and techniques
• Experience working with delivery assurance policies, procedures, and principles to ensure compliance
• Experience working with productivity and methodology tools that increase project efficiency and effectiveness
• Experience working with administrative processes Experience working with techniques and approaches related to the development, integration and deployment of project phases
• Project Management Certification (PMP) preferred 
• Public sector experience in contracting, statutory compliance, enforcement of standards and requirements, and delivery of mission services preferred 

What you should expect in this role

• Remote position (US only)
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 1/30/2026