Human Resources Generalist (Puerto Rico)

Date: Aug 13, 2025

Location:

Any city, PR, PR, 00000

Req ID: 32356

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

We are seeking a dynamic and experienced HR Generalist. This role will serve as a strategic and tactical partner to supervisors and managers, providing guidance on HR policies, employee relations, performance management, and engagement initiatives. The ideal candidate thrives in a fast-paced, transactional environment and has experience supporting large employee populations.

Your role in our mission

Partner with business leaders to address employee relations issues, performance concerns, and workforce planning.
Support HR processes including onboarding, offboarding, policy interpretation, and compliance.
Facilitate employee engagement initiatives and feedback sessions.
Provide guidance on compensation, benefits, and leave administration.
Collaborate with HR Centers of Excellence (COEs) to deliver consistent HR support.
Participate in business continuity planning and operational reviews.
Conduct virtual and in-person HR meet-and-greet sessions to build employee trust and visibility.

What we're looking for

Bachelor’s degree in Human Resources, Business Administration, or related field (required).
Minimum of 5 years of progressive HR Generalist experience required.
SHRM or HRCI certification preferred but not required.
Experience in transactional HR support roles, ideally in high-volume environments. Prior experience supporting call center or similar high-volume employee environments is a plus.
Familiarity with HRIS systems (SAP) and data-driven decision-making.

What you should expect in this role

This is a full-time permanent regular salaried (W-2) employee position.
- Primarily remote with occasional travel to locations across the United States.
New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment.
For all remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
The interview process consists of 2-3 interviews (Microsoft Teams meetings).
Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
Please attach a resume in English to be considered.
This position will remain posted to take applications until August 31, 2025.

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The pay range for this position is $54,300.00 - $77,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.