Implementation Project Manager

Summary

As an ​Implementation Project Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Manages the timeline and budget of project deployments for new clients and products.
• Understands contract requirements vs. current capabilities gap analysis. 
• Ensures programming specifications for all required data file/system changes are done accurately and timely.
• Works closely with client on defining project scope requirements.
• Develops workflows to customize HMS process to client's specification. 
• Leads the creation, management, and coordination of client and vendor related program management schedules and activities for initial vendor product integration, ongoing vendor co-development, and end-user client implementation. 
• Provides accurate financial forecasts relative to project hours and effort.
• Reports all issues and milestones to management.
• Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive timeframe; Sets and meets aggressive timelines. 
• Plans and monitors all project activities; manages all processes needed to ensure successful project completion.
• Monitors and manages data intake/data gap analysis processes.
• Works with operations group to establish protocols for each new contract.
• Sets strategies, directions, and schedules to ensure resolution of issues.
• Works internally across a matrixed organization to exceed client/vendor expectations through superior relationship management, schedule coordination, issue resolution, implementation support, and prompt product delivery. 
• Takes responsibility/ownership for the overall success of the implemented product.
• Ability to lead cross functional teams. 
• Demonstrated competence in writing detailed functional specifications, for use by both technical and non-technical readers that describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation. 

What we're looking for

• 5+ years of professional-level related business experience with strong project management skills and proven ability to track and manage multiple complex projects both internally and with client/vendor.
• Experience with enterprise-wide deployment of system or implementation solutions. 
• Prior experience in client implementations in healthcare claim processing domain.
• Proficient with MS Word, Excel, Project and other PC related tools.
• Experience in healthcare insurance is preferred.
• PMP Certification is preferred.

What you should expect in this role

• Opportunities to travel through your work (0-10%)
• Fully remote opportunity with the option to work anywhere within the United States 

Notes

• Video cameras must be used during all interviews, as well as during the initial week of orientation