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Process Modeler / Trainer

Date:  Sep 23, 2022

Any city, DC, US, 99999

Req ID:  13193

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.



As an Process Modeler / Trainer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Looking for a candidate with strong Medicaid or Healthcare background and ability to develop documentation and training materials. This candidate will present training (virtually or in-person) to end-user state clients, operations staff and other users of a new implementation.

Your role in our mission

  • Analyzes and documents client's business requirements and processes and communicates these requirements by constructing business process models
  • Provides input to support requirement and design documentation for implementation projects
  • Facilitates meetings with clients to validate requirements and identify gaps in proposed solutions
  • Publishes business process models to Knowledge Exchange (KE)
  • May support Provider training delivery or utilize train-the-trainer so site account staff can train the provider community
  • Supports contractors with operations/site staff training and preparation of go-live. Operations staff to train on Operational desk-level procedures. 
  • Webinar and/or travel to account sites for in-person training of operational staff may be required
  • Develops extensive eLearning videos, training material as part of the training program

What we're looking for

  • Strong written and verbal communication skills combined with the ability to present during training
  • MS Office
  • Strong Medicaid or Healthcare knowledge
  • ELearning video development software (a plus)
  • Business Process Modeling software (a plus)

What you should expect in this role

  • All US locations may be considered including remote.


The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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