Manual Verification Specialist - Remote USA

Date: Jun 30, 2025

Location:

Any city, OH, US, 99999

Req ID: 31680

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As Manual Verification Specialist - Remote USA, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Performs coordination of benefits for client
Search insurance web site, using a web portal that houses benefit and eligibility information for multiple carriers
Speak with a customer service representative to obtain insurance data and effective/termination dates
Navigate IVR (Interactive Response System) to obtain insurance data and effective/termination dates
Maintain 98% or greater quality
Ability to sit and work at a computer for extended periods of time.
Other duties as assigned
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

What we're looking for

Ability to organize well.
Ability to prioritize.
Ability to provide and represent professionalism in job.
Ability to practice flexibility and adaptability in the workplace.
Ability to work proficiently with Microsoft Outlook, Word and Excel and navigate internet skillfully.
Ability to analyze information and use logic and process to address work-related issues and problems.
Ability to operate with strong interpersonal skills.
Ability to be careful and thorough about detail.
Ability to perform data entry accurately.
Average manual dexterity in use of a PC, phone, 10 key, sorting, filing and other office machines.
Ability to handle conflict appropriately and constructively.
Ability to apply problem solving skills.
Working knowledge of HIPAA privacy and Security rules.
Ability to perform well in team environment.
Ability to work independently to meet objectives.

What you should expect in this role

Remote in All USA Locations
#LI-Remote
#LI-NA1

The pay range for this position is $25,300.00 - $36,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.