Market & Competitive Researcher (Remote in US)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

The Market & Competitive Researcher will contribute to our efforts to retain and grow market share within our Coordination of Benefits and Payment Integrity area and drive competitive differentiation and messaging, enhance service delivery, assess market pricing and capture, and retain our thought leadership position. The ideal candidate will be a flexible self-starter that is organized, responsive to deadlines, able to juggle multiple simultaneous research projects, and self-motivated. Research must be accurate and complete.

Your role in our mission

• Identify and profile existing and emerging Coordination of Benefit & Payment Integrity competitors, including analyzing company statistics, financial performance, products, and service approaches. Perform competitive gap and comparative analyses to inform competitive and messaging strategies.
• Analyze competitive sales outcomes, including information obtained via Company’s Freedom of Information Act request program with government entities. Perform critical analysis of materials (including high level win-loss analyses) and recommend offensive and defensive strategies to drive future sales success.
• Utilize competitive analysis and secondary research to identify trends and patterns in the areas of product differentiation, pricing, service, and market share.
• Engage internal stakeholders regularly to compile, assess, and respond to competitive risks, including convening cross-functional calibration “black hat” sessions.
• Apply qualitative and quantitative techniques to analyze, interpret, and synthesize market conditions, industry data, forecasts and trends.
• Perform quantitative and qualitative research and analysis, evaluate financial reports, and utilize other creative approaches to obtain information.
• Summarize findings in briefing documents and communicate key takeaways to internal audiences via a variety of channels. Collaborate with internal teams to ensure product roadmaps align to buyer needs and competitive differentiation.
• Interface and align output with Gainwell corporate Strategic Competitive Intelligence team.
• Collaborate with Sales and Account teams and perform market research to assess new product and product expansion opportunities.

What we're looking for

• Bachelor’s degree or equivalent required experience in Marketing, Economics, Public Health, or another related field.
• Knowledge of healthcare delivery and/or healthcare claims is strongly desired.
• Four (4) years or more professional market research experience, including compiling competitive intelligence and performing market analysis. Demonstrated ability to conduct and interpret quantitative/qualitative analyses, familiarity with financial reports ideal.
• Strong analytical skills and demonstrated success arraying data to meet the needs of different audiences, including synthesizing data into executive reports or presentations. Exemplary written, verbal, and presentation skills are needed and must be comfortable interacting with senior management.
• Proficient in internet and commercial database research, including employing creative ways to access information.
• Experience working with Microsoft SharePoint, Word, Excel, and PowerPoint.
• Excellent project management, organizational, and time management skills. Must be able to competently see tasks through to completion. Ability to excel in a fast-paced, high-impact, collaborative environment. Self-motivated and independent, yet able to work as part of a team.

What you should expect in this role

• Must not live within contiguous United States, preferably in Central and Eastern Time Zones
• This is a full-time permanent regular salaried (W-2) employee position.
• Monday through Friday work schedule (40 hours per week) working remotely.
• Requires travel 1-2 times per year for training and meetings.
• For all remote (work from home) positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
• The pay range you see is accurate to this position. Please enter your desired pay when applying.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• Employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• We will take applications until June 16, 2025, or this position is filled.

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The pay range for this position is $85,000 - $120,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.