Professional Business Analyst

Summary

As a Professional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell meets our clients’ objectives in important areas — and empowers you to show you’re a pro by helping deliver better health and human services outcomes through innovative technology and solutions.

• Coordinate the duties and activities of the business analyst team on IT projects
• Provide guidance and support to newer team members to help them grow and succeed
• Act as a knowledgeable bridge between clients, project managers, and technical staff to define, document, and share business requirements and expected impact
• Collaborate with clients to develop business specifications at the start of technical projects
• Analyze, plan, design, document, and recommend improvements to business processes that support clients’ technology goals and aspirations
• Use tools like Excel or SQL to quantify the anticipated impact of proposed changes
• Build basic conceptual data and process models to help communicate and track business requirements
• Create, execute, or analyze basic test scenarios to ensure client requirements are accurately built into system design
• Approve and validate test results to confirm all requirements have been met
• Participate in technical reviews and inspections to ensure the “intent of change” is carried through every phase of the project

What we're looking for

• 3+ years of experience as a Business Analyst in healthcare industry; 2+ years of Medicaid and Medicare experience preferred
• Strong attention to detail with excellent documentation skills and the ability to manage multiple projects simultaneously
• Solid understanding of computer programming concepts such as configuration, development, and batch processing
• Advanced proficiency in analytical tools like Microsoft Excel or SQL, and experience with requirement-mapping tools such as Application Lifecycle Management (ALM) platforms
• Proven ability to apply strong analytical thinking and business process re-engineering skills to complex challenges
• Executive presence and clear communication skills to effectively translate client needs into actionable objectives for business leaders, clients, and technical teams

What you should expect in this role

• Fully remote options from most US locations and territories
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is September 24, 2025.