Professional System Engineer
Any city, CO, US, 99999
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.
Summary
As a Professional System Engineer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
- Provides technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
- Performs analysis of the Gainwell Care Management system’s operational deficiencies and identifies and implements solutions.
- Understands and supports client data and data processes, including REST API-based data integration, batch file imports, performance and indexing, and export routines.
- Builds, configures, and troubleshoots 3rd party application integrations.
- Tests software system capabilities and performance in client environments to ensure that software meets standards and expectations.
- Works on projects as assigned; assists in supporting the efforts of technical support staff in the performance of assigned projects.
- Implements and documents processes and procedures to ensure compliance with standard business practices. Assists in the implementation of training tools and documentation.
- Provides basic technical consultation on current and proposed systems to other organizations and clients.
- Performs routine repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.
- Works with product development teams and senior designers in developing design requirements that are accurate and relevant to company needs.
What we're looking for
- 1 to 3 years using Microsoft Sql Server, with the ability to troubleshoot data issues and write and execute data transformation scripts.
- 1 to 3 years working with third party software integration through various interface engines.
- 1 years with web application hosting in Microsoft IIS, web APIs with the ability to troubleshoot an API-based application.
- 1+ Years experience developing and/or supporting web applications or schooling in technical degree.
- Experience with Aurelia (framework for routing and data binding), Typescript – (Javascript with types), and materialize – (Cascading Style Sheet) a plus.
What you should expect in this role
- This position is 100% remote, the person will need to be available between 8 am – 5 pm MT Monday – Friday.
- They will need to work with technical and non-technical staff, support clients in critical system down scenarios, and ensure they are keeping others up to date of progress.
- Communication, teamwork, eagerness to learn, and willingness to take on new challenges are all key to be successful in this position.
Notes
- Video cameras must be used during all interviews, as well as during the initial week of orientation.
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The pay range for this position is $56,900.00 - $81,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.