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Program Director

Date:  Mar 10, 2023

Any city, FL, US, 99999

Req ID:  17041


Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all. We are looking for a talented Program Director who will have the overall responsibility of overseeing routine delivery of client services and day-to-day management of client relationships and overall contract of P&L.

What we're looking for

The Program Director will have a go-getter mentality who would be responsible for the successful sales and delivery of Gainwell services to Government client(s) (AK and CO) in accordance with contract requirements. 

Your role in our mission

Essential Job Functions

  • Introduces, negotiates, and implements new projects to expand scope of engagement
  • Serves as the primary liaison with clients, and is responsible for overall client satisfaction
  • Engages in the strategy and development of government affairs programs, specific to assigned account(s)
  • Works with Operations and IT resources as well as leaders to ensure key client deliverables, SLAs, and revenue goals are met/exceeded
  • Identifies sources of revenue through process improvements, client relationships, local policy initiatives, and strategic agendas and partnerships
  • Monitors competitor landscape through constant review of competitor activity or wins. Tracks legislative and regulatory initiatives through consistent reporting
  • Ensures up to date and thorough tracking of state Information System initiatives, (including MES) related module education, bidding, partnering, and implementation project management
  • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets.
  • Establishes and communicates goals and objectives, defines methodologies, while communicating broadly to help ensure overall coordination for cross-functional teams.


Basic Qualifications

  • BA/BS degree or equivalent work experience
  • Project Management Certification (PMP)
  • 6+ years of Account Management experience (within one of the following areas: Health Insurance, Government, Client Service/Business to Business, Health Policy)
  • 5+ years project management experience
  • 2+ years’ experience directly managing staff
  • 5+ years Medicare and Medicaid experience 


Additional Job Functions (As Needed)

  • Advanced ability to manage projects with demonstrated knowledge and experience in project management techniques, software, and tools, including Lean and Six Sigma
  • Supervisory oversight of additional account management staff, with responsibility for hiring, training, development, and performance management

What you should expect in this role

Work Environment

  • Fully Remote (within the US)
  • Travel may be required up to 50%

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