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Senior Pharmacy Technician Call Center - Remote (EVENING SHIFT)

Date:  May 31, 2023

Any city, OH, US, 99999

Req ID:  15009

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 




(2:30 pm - 11:00 pm ET; Mon-Fri with weekend rotations)

The Senior Pharmacy Technician is expected to be a subject matter expert in areas of pharmacy knowledge as well as call center operations. Duties will include, but are not limited to, appropriate processing of prior authorization requests, research and resolution of escalations received at the member, provider, or pharmacy level, and initial and continued training of the pharmacy technician team.

Your role in our mission

  • Remain compliant with all PHI protocols and requirements
  • Perform administrative procedures for input of submitted prior authorization requests within the required time frame mandated by the Ohio Department of Medicaid
  • Completion of approval process for prior authorizations where all criteria is met and clinical judgement of a pharmacist is not required
  • Follow processes to complete initial reviews of prior authorizations submitted by providers or pharmacies
  • Complete necessary communication with providers regarding status of their authorization submission or any other inquiries

What we're looking for

  • Active certified pharmacy technician from accredited program (PTCB, ExCPT, etc.) or must obtain certification within 6 months
  • 2+ years of relevant experience as a pharmacy technician in managed care, insurance, or pharmacy benefit management

What you should expect in this role

  • This position is 100% remote.
  • Evening Shift
  • (2:30 pm - 11:00 pm ET; Mon-Fri with weekend rotations)





The pay range for this position is $41,900.00 - $59,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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