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Senior Professional Employee Relations

Date:  Aug 4, 2022

Any city, TX, US, 99999

Req ID:  13370

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.



As a Senior Professional Employee Relations Employee at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve- A community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details of this position. 

Your role in our mission

  • Assists in the review of current employee relations policies, practices and procedures for the organization to ensure uniformity of application and compliance with company policy. Assists in developing materials to communicate new programs, policies and/or changes to the organization to ensure up to date knowledge of human resources policies and practices.
  • Provides guidance, support and counsel to managers and employees on all employee relations issues within established parameters. Assists in the development of plans and programs to guide and train employees on employee relations issues. Facilitates company approved employee training sessions and guidance meetings.
  • Investigates employee complaints and disputes; documents, recommends disciplinary action and/or appropriate resolution. Works with senior level personnel corporate staff and/or legal counsel as appropriate.
  • Conducts internal audits of employee relations issues such as employee turnover, hiring, transfer and promotion practices, exit interviews, etc. to identify trends or situations that need training, counseling or reprimand. Recommends action(s) to resolve issues.
  • Facilitates company approved training programs to enhance manager/employee coaching, communication and feedback programs that enhance employee satisfaction and to resolve misunderstandings before they escalate.
  • Assists in advising management and employees regarding the interpretation and application of human resources policies, programs and issues. Reviews unusual or complex matters of significance with senior level personnel prior to consult.
  • Conducts termination interviews, identifies potential employee relations issues, recommends action and implements as approved.
  • Reviews existing and proposed statutory requirements governing human resources practices and recommends appropriate courses of action to change company policy, procedure or practice.
  • Maintains metrics need to comply with legislative and internal requirements. Prepares, analyzes and distributes reports as appropriate within company guidelines and confidentiality requirements.


What we're looking for

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in business administration, human resources, industrial relations, liberal arts or related field preferred
  • Six or more years of human resources or employee relations experience
  • Experience working with human resources principles, practices and procedures
  • Experience working with human resources laws and regulations


What you should expect in this role

Teleworker- Offsite USA


The pay range for this position is $70,400.00 - $88,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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