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Systems Administrator II Citrix (Remote)

Date:  Sep 12, 2022

Any city, TX, US, 99999

Req ID:  10013


We are seeking a talented individual for a Systems Administrator II who is responsible for selecting, implementing, supporting, maintaining and upgrading of the hardware and software of server and storage systems. Applies the necessary technical expertise to adequately sustain and implement server systems while communicating with peers, customers and leadership.

Essential Responsibilities:

  • Collaborates and communicates with peers, customers and leaders of the health, capacity, patch level and overall status of systems. 
  • Provides technical recommendations and solutions for how to meet business problems. 
  • Applies the patches and upgrades for systems, and performs system checkout and verification of change. 
  • Implements new systems and retires older equipment.
  • Develops and follows change management documentation including back out plans,.
  • Documents system changes through change management, team process and procedures, configuration management databases and system diagrams.
  • Collaborates and communicates with other IT groups to stay informed of changes and developments that may impact the production, QA, and development systems.
  • Optimizes current processes and develops new processes as required. 
  • Assists in establishing performance metrics and measurement and reporting of established metrics. 
  • Provides level 2 or 3 support. 
  • Writes technical specifications for purchase of hardware and systems software. 
  • Makes recommendations for software/hardware based on research in support of procurement efforts, when appropriate. 
  • Builds servers and new system implementation. 
  • Troubleshoots network, storage, server, cabling, database, operating system and application elements of a system.
  • Acts as a liaison and advocates for systems and the tools, processes, and procedures necessary throughout the lifecycle of technology. 
  • Administers and implements security processes and procedures.
  • Monitors the performance and availability of systems. 
  • Documents policies, procedures and systems architecture

Knowledge, Skills and Abilities:

  • Ability to analyze information and use logic and process to address work-related issues and problems.
  • Ability to troubleshoot with a group and be an active participant during large technology conversations. 
  • Ability to be careful and thorough about detail.
  • Ability to handle function effectively under pressure and deadline oriented project demands as well as manage multiple initiatives. 
  • Ability to meet deadlines. 
  • Ability to multi-task and prioritize. 
  • Ability to organize well. 
  • Ability to perform well in team environment, with staff at all levels, to achieve business goals. 
  • Ability to troubleshoot existing applications. 
  • Ability to think critically and work independently to meet objectives. 
  • Ability to work proficiently with Microsoft Word and Excel. 
  • Working knowledge of HIPAA privacy and Security rules.
  • Associated Degree in a technical field or an additional year of experience required

Minimum Related Work Experience:

  • 3 yrs System Administration experience in a Linux and/or Windows environment
  • 3 yrs experience with backup software and methodologies 
  • 1-2 yrs of enterprise IT tools and enterprise IT team experience
  • 1 yr of system documentation experience
  • Demonstrated server/hardware experience with HP, IBM, and/or Dell products
  • Demonstrated knowledge of Linux, Windows or Unix operating systems
  • Demonstrated knowledge of VMware
  • Demonstrated knowledge of Citrix, virtual apps and VDi, WEM, and App Layering.
  • Working knowledge of Citrix NetScaler gateway, load balancing and SSL offloading.
  • Basic knowledge of networking and TCP/IP

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