Technical Release Delivery Coordinator

Date: Sep 5, 2025

Location:

Any city, TX, US, 99999

Req ID: 32600

Work Mode: Virtual (Exception only)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As an Technical Release Delivery Coordinator at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

The Technical Release Delivery Coordinator will manage and oversee the release management lifecycle, ensuring timely and efficient releases across multiple environments. The ideal candidate will have expertise in ADO pipeline management, PowerShell scripting, and optionally AWS infrastructure management and Terraform. They will work closely with development, QA, and operations teams to implement and manage CI/CD pipelines, automate release processes, and ensure seamless integration and deployment. The role also involves identifying and mitigating release risks, ensuring compliance, and continuously improving release processes.

Your role in our mission

Release Planning & Coordination
• Collaborate with engineering leadership and development teams to monitor progress toward release milestones.
• Coordinate with Solutions Train Engineers and Product Support Project Managers to track client-specific release versions.
• Maintain and update the Patch Calendar Wiki, including delivery dates, approval guidelines, and client release plans.

Milestone Management
• Ensure all stakeholders (e.g., database administrators, release packaging, documentation teams) are aligned with delivery timelines.
• Escalate blockers and risks that may impact release schedules.
• Track and communicate the status of incremental deliveries (patches) and off-cycle deliveries (hotfixes).

Release Execution
• Coordinate code freeze milestones and ensure repository snapshots are captured accurately.
• Facilitate packaging of release artifacts including binaries, databases, configurations, and documentation.
• Verify production implementations and ensure all components meet the Definition of Done.

Communication & Documentation
• Send official communications to stakeholders when releases are ready for deployment.
• Maintain delivery notes and documentation for each release cycle.
• Liaise with technical writers and documentation teams to support iterative delivery processes.

Incident & Environment Management
• Work with Incident Managers to monitor and resolve environmental issues in Azure/AWS that could impact release stability.
• Ensure timely resolution of service requests and environmental incidents to avoid delivery delays.

What we're looking for

• 7+ years of experience in Software Release Coordination or Delivery Management.
• Familiarity with Agile Methodologies, Sprint Planning, and PI Planning.
• Strong understanding of DevOps practices and CI/CD Pipelines.
• Proficiency in tools like Azure DevOps (ADO), GitHub, and SharePoint.
• Excellent communication and stakeholder management skills.

Preferred Certifications
• ITIL, Certified Release Coordinator (CRC), or equivalent Release/Change Management Certifications

What you should expect in this role

• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
The deadline to submit applications for this posting is November 28, 2025.

The pay range for this position is $95,100.00 - $135,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.