Technical Training Specialist - Irving, TX - Hybrid

Date:  Nov 20, 2023

Any city, TX, US, 99999 Irving, TX, US, 75038

Req ID:  21131

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



As a Technical Training Specialist - Irving, TX - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

  • Designs and develops technical training curriculum and programs, both on-site and on-line, for employees on various software and/or hardware applications and systems. Works with applicable business unit/area to establish content, prerequisite skills and knowledge for trainees. Ensures that training courses address all levels of employee.
  • Researches, designs and develops technical and user manuals to support training. Works with engineering, technical support, and/or applicable area to ensure that material is accurate and reflects current product features.
  • Conducts advanced level training courses, both on-site and on-line, for highly complex applications and systems to include lectures and hands-on sessions.
  • Works with business units/technical areas to conduct needs assessments to ensure training needs are met.
  • Reviews and analyzes course evaluations to determine effectiveness of training sessions. Implements revisions to course materials as necessary to improve training effectiveness.
  • Reviews external training programs to determine feasibility of purchase. Delivers pilot (alpha and beta) classes, tests and evaluates curriculum, makes recommendations as appropriate.

What we're looking for

  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in business administration, computer science, engineering or related field preferred
  • Nine or more years of technical training experience
  • Experience working with company software, systems, applications and network products
  • Experience working with communications practices, principles and procedures for both on-site and on-line presentations

What you should expect in this role

  • This is a hybrid position
  • You will be required to work on-site in Irving, TX as needed






The pay range for this position is $80,600.00 - $115,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.