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UI/UX Designer, Digital User Experience

Date:  Sep 16, 2022

Any city, TX, US, 99999

Req ID:  13742

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.


 As an UI/UX Designer, Digital User Experience at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

  • Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals. 
  • Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on the design. 
  • Design short- and long-term UX vision and strategy for products and applications supported. 
  • Develop a deep understanding and documentation of customer journeys, personas, and segmentation. 
  • Collect and analyze user behaviors and needs through qualitative and quantitative user research such as interviews, field studies, surveys, A/B testing, digital experience monitoring, and usability testing. 
  • Design solutions to address critical user pain points and opportunities to increase efficiency. 
  • Apply user-centered design processes that incorporate data (e.g., from real user monitoring (RUM) technologies), user insights, and continuous feedback. 
  • Develop and communicate design ideas through prototypes, wireframes, user flows, and other design deliverables. 
  • Ensure applications and products supported meet objectives for usability, adhere to relevant design and accessibility standards, comply with brand strategy and identity guidelines, and deliver positive experiences. 
  • Translate user research insights into stories, and partner with development team members to prioritize and deliver them. 
  • Use and coach others on UI/UX tools, techniques, and best practices. 
  • Communicate UX strategy and designs to internal and external stakeholders to build consensus and convey the impact of design decisions on the user, customer, and business outcomes. 
  • Contribute to and promote the adoption of design patterns, standards, and systems. 
  • Lead a team or provide coaching and mentorship to junior UI/UX designers. 
  • Act as the UX lead on one or more product. 

What we're looking for

  • 3-5 years of experience as a UI/UX designer
  • Proficiency in UX design tools (e.g., Axure RP, Figma, Adobe XD, InVision, etc.)
  • Experience with OutSystems
  • Experience with data visualization preferred

What you should expect in this role

Fully Remote Opportunity

Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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