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User Experience Business Analyst

Date:  Mar 29, 2024

Any city, CO, US, 99999

Req ID:  23039

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



As a User Experience Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. In this position you will be able to improve the User Experience of the Colorado InterChange Claims and BRE subsystems. You will work heavily with the client contacts, as well as both BATCH and UI developers. Here are the details on this position.

Your role in our mission


Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

  • Analyze, plan, design, document and make recommendations to improve business processes to support client’s technological aspirations 
  • Be a supportive bridge between clients, project managers and technical personnel to define, track and communicate business requirements and their expected impact by building basic conceptual data and process models
  • Create, execute or analyze basic test scenarios to verify that client requirements are built into system design
  • Ensure that “intent of change” is carried out through every project phase by participating in technical reviews and inspections

What we're looking for

  • Three or more years of experience translating technical goals and requirements into real action for clients
  • Experience in State Medicaid Agencies, Public Health, or Medicaid Claims is a must
  • Knowledge of User Interface, User Experience, Requirements Gathering or Process Improvement
  • Advanced knowledge in Microsoft Excel and other software for conducting quantitative analysis 
  • Strong ALM (Application Lifecycle Management) skills
  • Experience with Waterfall methodology and SDLC (Software Development Lifecycle)
  • Strong written and oral communication and presentation skills to deliver messages to business leaders, clients and technical personnel

What you should expect in this role

  • Collaborative team environment
  • Fully remote opportunity from most US locations
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • The deadline to submit applications for this posting is May 1, 2024




The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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