Director - Corporate Technology

Summary

About Gainwell Technologies

Gainwell is the leading provider of technology services and solutions that are vital to the administration of health and human services programs. While we were founded in October 2020, our legacy spans decades, with solution offerings in all 50 U.S. states and territories. Some of our state clients have been with us for over 50 years!

At Gainwell, we connect passion with purpose—the work we do is critical to ensuring underserved communities receive essential services. Our solutions impact real lives; for example, if our systems don’t function properly, a patient can’t get their prescription filled, or a person in need doesn’t receive the support they rely on. That’s why we take our mission seriously and hire the best-qualified professionals to join our team.

Your role in our mission

Role & Responsibilities:

• Define and execute IT roadmap aligned with the company’s business objectives.
• Ability to understand and assess technology end to end aligning to Gainwell business objectives.
• Formulate and implement a strategy for business applications that aligns with organizational objectives.
• Lead IT-driven business transformation through process optimization and simplification.
• Partner with business leaders to identify emerging technologies that can enhance supply chain, production, and overall efficiency.
• Oversee SAP ERP, Success Factor and other applications like Ariba, Concur, etc to ensure business continuity.
• Act as the ultimate track owner for all IT-related initiatives.
• Optimize IT service delivery through process automation and continuous improvement initiatives.
• Work closely with internal infrastructure, global operations, and service provider teams for strategic IT initiatives.
• Lead a team of IT professionals managing IT services for a distributed global user base (India, US,) fostering a high-performance culture and innovation
• Ensure robust IT governance, compliance with regulatory standards, security, and manage risk through IT Risk management program
• Drive vendor and service provider relationships to ensure high-quality service delivery.
• Ability to take decisions independently.
• Understanding of financials to make right decisions.

Candidate Requirements:

• Minimum 20 years of experience in IT leadership roles, with a strong focus on designing and executing IT road map.
• Proven experience in ERP business transformation through digital technology adoption.
• Hands-on leader who is both a thinker and doer, with a focus on execution over excessive communication.
• Expertise in SAP ERP and related cloud technologies ( Success Factor, Ariba, Concur etc) analytics, and digital transformation strategies.
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to manage large, distributed IT teams and work with global counterparts in India, US.
• Experience in working with service providers and managing IT outsourcing partnerships.
• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
• Certifications in SAP, Cloud Platforms (AWS/Azure), ITIL, or PMP would be an added advantage.