Learning Platforms & Instructional Design Administrator

Summary

The Learning Platforms & Instructional Design is a hybrid role responsible for both the effective administration and governance of the organization’s learning platform ecosystem, with primary responsibility for Skillsoft Percipio, and the design and development of engaging, performance-based learning experiences using Articulate Storyline and Rise 360. This position partners with HR, compliance, business leaders, HRIS, IT, and subject matter experts to translate needs into measurable learning outcomes, configure learning assignments and reporting, troubleshoot learner issues, and maintain reliable, audit-ready learning records.

Your role in our mission

Learning Platform Administration (Skillsoft Percipio Ownership)

• Serve as the primary administrator for Skillsoft Percipio, including configuration, catalog management, user audiences/groups, assignments, learning paths, and day-to-day platform operations.
• Own platform governance standards, including publishing conventions, naming/version control practices, archiving, and quality checks to support a consistent learner experience.
• Configure and maintain user attributes and related platform settings to enable targeted learning assignments and audience-based learning delivery.
• Support learning platform access needs and resolve account, login, and permission issues.
• Partner with HRIS and IT teams to support integrations and user data flows, including identity and access requirements and single sign-on coordination.
• Monitor and resolve learner-impacting issues (access, content launch, completion status, catalog/search behavior), escalating to vendors or internal IT as needed.
• Maintain platform documentation and knowledge resources (admin guidance, FAQs, learner support content) to reduce support volume and improve self-service.

Instructional Design (eLearning Development)

• Develop interactive eLearning and microlearning using Articulate Storyline and Rise 360 (scenario-based learning, branching, knowledge checks, and assessments).

What we're looking for

• Bachelor’s degree in Instructional Design, Learning Sciences, Education, Organizational Development, HR, or a related field, or equivalent practical experience.
• 8+ years of experience in learning platform administration and/or instructional design with demonstrated ability to operate in a blended role.
• Demonstrated expertise administering Skillsoft Percipio, including configuration, assignments, audiences/groups, reporting, and troubleshooting.
• Advanced proficiency with Articulate Storyline and Rise 360 (portfolio samples required or available upon request).
• Experience supporting integrations and user access workflows (for example, single sign-on coordination and user provisioning processes).
• Demonstrated reporting and analytics skills, including turning learning platform data into actionable insights.
• Strong written communication and stakeholder management skills.

What you should expect in this role

• Remote opportunity
• Shift timing 2 PM to 11 PM IST