Scrum Master

Summary

Gainwell Technologies is seeking an experienced and highly motivated Scrum Master to lead Agile delivery teams in driving successful execution of healthcare AI  projects and transformation initiatives. The Scrum Master will facilitate Agile ceremonies, remove impediments, foster collaboration across cross-functional teams, and ensure Agile best practices are effectively implemented to improve delivery quality, team productivity, and business outcomes. This role requires strong stakeholder management, Agile coaching capabilities, and the ability to manage complex enterprise-level programs in a fast-paced environment. This role is strictly involved in the management of the product and does not involve access to Protected Health Information (PHI) & Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to application management and does not include handling or processing of sensitive health information.

Your role in our mission

• Agile Delivery Management – Facilitate Agile/Scrum processes and ensure successful execution of sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning activities.
• AI Project Experience – Detailed in Depth Ai Project Experience is a must. Should have worked on at least 4-5 large scale AI Engineering Projects.
• Scrum Facilitation – Guide Scrum teams in adopting and following Agile principles, Scrum framework, and organizational Agile best practices to improve team efficiency and delivery predictability.
• Impediment Resolution – Identify, track, and proactively remove blockers or impediments impacting team productivity and project timelines.
• Stakeholder Collaboration – Work closely with Product Owners, Business Teams, Engineering Teams, QA Teams, Architects, and leadership stakeholders to ensure alignment on priorities, scope, and delivery expectations.
• Agile Coaching & Mentoring – Coach team members and stakeholders on Agile mindset, Scrum principles, servant leadership, continuous improvement, and Agile maturity enhancement.
• Project Tracking & Reporting – Monitor project progress using Agile metrics such as velocity, burndown charts, sprint health, release tracking, and team performance indicators. Provide regular status updates and reports to leadership.
• Cross Functional Team Coordination – Coordinate across distributed onsite and offshore teams to ensure smooth communication, dependency management, and delivery synchronization.
• Risk & Dependency Management – Identify project risks, dependencies, and escalation points early and drive mitigation strategies to ensure successful project execution.
• Agile Tools & Platforms – Experienced in using Agile project management and collaboration tools such as Jira, Confluence, Azure DevOps, Rally, Trello, or similar platforms.
• Program Governance – Ensure compliance with organizational governance standards, Agile delivery frameworks, documentation standards, and project management processes.
• Enterprise Agile Transformation – Support enterprise Agile transformation initiatives and contribute toward scaling Agile practices across teams and programs.
• Communication Management – Facilitate effective communication between technical and non-technical stakeholders and ensure transparency in project execution and delivery status.
• Resource & Team Coordination – Support resource planning, onboarding coordination, and collaboration across multiple Agile teams when required.

What we're looking for

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Business Management, or a related field.
• 9+ years of overall IT industry experience with at least 5+ years of experience working as a Scrum Master in Agile environments.
• Must have atleast 4-5 large scale AI Engineering project experience.
• Strong understanding of Agile methodologies including Scrum, Kanban, SAFe, Lean Agile, and DevOps practices.
• Hands-on experience facilitating Agile ceremonies and managing multiple Agile teams in enterprise-scale environments.
• Experience working with cross-functional teams including Engineering, QA, Product Management, Business Analysis, and Architecture teams.
• Strong knowledge of Agile project management tools such as Jira, Confluence, Azure DevOps, or Rally.
• Excellent communication, stakeholder management, conflict resolution, and team facilitation skills.
• Strong analytical and problem-solving capabilities with the ability to manage competing priorities in fast-paced environments.
• Experience managing distributed onsite-offshore delivery teams is preferred.
• Scrum certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certifications are preferred.
• Experience in healthcare technology projects and understanding of healthcare compliance standards is a plus.

What you should expect in this role

• Fully Remote Opportunity – Work from anywhere in India.
• Minimal or no Travel Required – Occasional travel opportunities (0-10%).
• Opportunity to Work on Large-Scale AI Engineering Projects
• Collaborative Agile Work Environment with exposure to enterprise-level delivery practices and modern technology platforms.