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Provider Trainer

Date:  Nov 21, 2022

Hamilton, NJ, US, 08619-1288

Req ID:  13061

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



Deliver training to new and existing NJ Medicaid billing providers and respond to questions and related inquires.

Your role in our mission

  •  Develops, implements, and maintains operational content used to train providers and their office staff and/or billing vendors. 
  • Coordinates and conducts education activities involving providers, Provider Services, and other vendors to modify inefficient claim-filing behaviors
  • Conducts field visits to provider's offices proactively and in response to business issues including, but not limited to, claims processing, policy application, and reimbursement issues. 
  • May be requested to support Provider and Vendor Committee meetings.  Participates and attends Community or Provider sponsored events representing the company or the customer/client.

What we're looking for

  • Responds to provider issues in writing, telephonic and in the provider's office. This includes issues relating to all aspects of claims filing, reimbursement, and dispute resolution as defined in customer/client contract, application of payment or medical policies.  
  • Meets and retains all quality and production standards set by management and/or customer.
  • Handles special projects in a timely and proficient manner.
  • Builds positive and collaborative relationships with providers.
  • Leadership qualities and good analytical skills

What you should expect in this role

  • Hybrid
  • On-site Hamilton, NJ

       #LI- HYBRID        #LI-JW1

The pay range for this position is $41,043 - $51,304 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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