Business Process Modeling/Trainer

Summary

As a Business Process Modeling/Trainer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Essential Job Functions

• Provides leadership and work guidance to less experienced personnel.
• Works with project contractors, site Training Manager, and clients to determine training needs, training audience, training schedule, and delivery of training.
• May support provider training delivery or utilize train-the-trainer so site account staff can train the provider community.
• Supports contractors with operations/site staff training and preparation for go-live. Operations staff should be trained on Operational desk-level procedures. Webinar and/or travel to account sites for in-person training of operational staff may be required.
• Develop extensive eLearning videos and training material as part of the training program.
 

What we're looking for

Basic Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Bachelor's degree in business administration, information systems, or a related field is preferred
• 2 to 5 years of business analysis experience
• Experience working with functional groups within an organization
• Experience with relational database concepts is preferred
• Experience with CMS and MITA concepts is preferred
• Experience with Training methodologies and Learning Management Systems (LMS) is preferred
• Basic eLearning authoring experience
• Proficiency in the Microsoft (MS)Office suite
• Excellent verbal and written communication skills
• Ability to work on multiple parts of a project
• Ability to support multiple subsystems
• Maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
• Interpersonal skills to interact with customers and team members
• Presentation skills to present to management and customers Confidential and Proprietary

Other Qualifications

• Strong analytical and problem-solving skills
• Good leadership skills to coordinate, oversee, and lead team/project members
• Proficient in personal computer and business solutions software
• Ability to work effectively in a team environment
• Willingness to travel
• Preferred experience in Medicaid Information Systems, Healthcare, and/or the Medicaid field
• Ensures 508 compliance in all written documentation

What you should expect in this role

• Fast-paced,challenging and rewarding work environment.
• Hybrid Office environment.
• Will require late evening work to overlap US work hours.