Sr MSD CRM developer
Chennai, TN, IN, 600032
Summary
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As an MSD CRM Developer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Design your career for growth, new possibilities and refining your valuable skills:
- Head up workstreams to design, develop, test and install complex applications software that spans server, client and web components
- Help guide closer connections between application architects and developers to ensure design requirements are accurate and deliver a solid ROI for clients
- Show your skill at writing highly complex design, coding and testing documentation to create a technical product that meets client expectations
- Perform vital development, domain, application design, web service and database methodologies, and best practices provided by the project advisor and/or architect
- Serve as a technical consultant to senior management for complex projects — from modifying existing apps to designing new application modules and components
What we're looking for
Dynamics 365 / CE Developer (CRM) Job Description
As a Dynamics 365 CE Developer (CRM), you will be responsible for the design, development, and implementation of Microsoft Dynamics 365 Customer Engagement solutions along with Power Apps Development. You will collaborate with business stakeholders to understand requirements and customize the platform to improve business processes and meet organizational goals.
Responsibilities
- Design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions(CRM).
- Collaborate with business stakeholders to identify and document requirements.
- Customize and configure CRM solutions to meet business needs.
- Develop plugins, workflows, and integrations with other systems.
- Provide ongoing support and maintenance for the Dynamics 365 platform.
- Perform system Unit testing and validation procedures.
- Perform Data Conversions when required.
- Create and maintain technical documentation.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience with Microsoft Dynamics 365 Customer Engagement.
- Experience with C#.NET, and JavaScript.
- Experience with Power Apps Development for Extensions
- Experience with Flow in Power Automate
- Experience with Power BI for the Reports
- Good to have experience in NICE inContact CXone, Gabby Software
- Strong understanding of CRM workflows and configuration.
- Excellent problem-solving and analytical skills.
- Strong communication skills and the ability to work collaboratively.
What you should expect in this role
Fast-paced,challenging and rewarding work environment.
Work life balance.
Hybrid Office environment.
Will require late evening work to overlap US work hours.
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