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Tool Support

Date:  Feb 15, 2024

Chennai, TN, IN, 600032

Req ID:  21505



As a ​Tool Support Professional at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission


Make your mark as Gainwell develops innovative, purpose-built technologies and solutions to deliver better health and human services outcomes. 

  • Support the full life cycle of development activities to assist us in delivering new services and technical products to clients 
  • Perform as an advisor and individual contributor for product systems, processes, software configuration, network architecture and interface capabilities
  • Assist in preparing and addressing product requirements by determining usability and implementing change requests to meet business needs
  • Deploy specific product configurations and bring your skills to overall system design and integration
  • Participate in user acceptance testing and coordinate product launches into new and existing markets
  • Get involved in helping define and outline business cases to ensure that our proposed solutions can deliver significant business benefits to clients

What we're looking for


  • 3 years of experience working with technical products, product configurations, product design and integration
  • Knowledge of relevant software packages or classes of packages and products within area of technical expertise
  • Strong analytical and communication skills (written and verbal) to work with other developers, business analysts, project managers and leadership
  • Ability to understand your role on a team and step up into additional stretch assignments as needed
  • Ability to work with and influence others to achieve Gainwell’s goals 

What you should expect in this role


  • Hybrid Office Environment

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