PM / Business Analyst Support

Summary

As a PM / Business Analyst Support at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

This foundational role offers hands-on experience supporting and leading strategic projects. The Professional Business Analyst contributes to project execution, stakeholder engagement, and continuous improvement efforts. With a focus on collaboration, communication, and process discipline.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in critical projects.

• Collaborate with project management team to gather business requirements and translate them into actionable documentation for technical teams.
• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
• Work with technical teams to develop business specs for technical projects.
• Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals.
• Help verify that all requirements have been met by approving and validating test results    
• Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation

What we're looking for

• 2+ years of experience in project coordination, project management, or related roles 
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required, with the ability to create and deliver professional presentations, reports, and data summaries.
  This role involves gathering, analyzing, and presenting data to internal and external stakeholders.
• Detail oriented with good documentation skills and the ability to juggle multiple projects at one time
• Strong critical thinking and problem-solving skills; able to troubleshoot independently.
• Experience in sharing reports, managing workspaces and automating report scheduling
• Strong written and verbal communication skills—especially when translating policy and data into understandable insights
• Strong executive presence and communication skills is essential to deliver messages to business leaders, clients and technical personnel by translating client needs to actionable objectives

What you should expect in this role

• Utilize your leadership skills to motivate others to action and communicate key technical ideas
• This position is a hybrid opportunity based in Frankfort, KY, with the flexibility to work primarily remotely.
  However, candidates must reside within reasonable commuting/driving distance to Frankfort to attend monthly onsite or client-facing meetings as required.
• Occasional travel may be required, estimated at 0–15%, depending on project needs and client engagements.
• Video cameras must be used during all interviews, as well as during the initial week of orientation and all client meetings

• The deadline to submit applications for this posting is November 6, 2025

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