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Senior Program Manager

Date:  Jan 26, 2024

Hamilton, NJ, US, 8619

Req ID:  23003


We’re on the lookout for a talented individual to join our dynamic organization as a Senior Program Manager. If you're passionate about healthcare, driving innovation, and fostering a collaborative work culture, this is your chance to make a significant impact. Come be a key player in shaping the future of our company as we embark on an exciting journey of growth and excellence. Discover a career where your skills are not just valued but celebrated. Let's build success together!





Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all.


We are seeking a talented individual who will be responsible for supporting and managing client relationship and for delivery of Gainwell services to Government client(s) in accordance with client contract requirements. Oversee routine delivery of client services, and responsible for day-to-day management of client relationship and overall contract P&L. Must have strong project management capabilities and assist in scope expansion sales and implementations. Must track to strategic corporate initiatives that are tied directly to individual account goals and objectives. Strong communicator and collaborator with operational and IT teams.

Your role in our mission


  • Builds and manages client relationships, with support from Program Director, ensuring client satisfaction.
  • Oversight and management of contracts, specific products/services or special projects
  • Builds relationships and collaborates effectively with contract operations and implementations to ensure successful delivery of services to client(s). Assist in the creation and/or review of client deliverables.
  • Continuous monitoring and timely reporting to leadership of progress towards business goals.
  • Manages, prepares and monitors budget and revenue expectations for assigned client(s).
  • Monitors state legislative, regulatory, and competitive environment and alerts. management to risks and opportunities.
  • Develops documents with appropriate standards to meet client requirements and needs.
  • Ensures communication and understanding of deadlines, assignments and objectives. 
  • Monitors program status and identifies risks. Documents program progress including implementation, timelines, issues, risks and successes to maintain program course.
  • Maintains grade and quality of program deliverables within defined and agreed upon program requirements.
  • Identifies and resolves matters of significance impacting the productivity of assigned programs globally.
  • Works with client(s) to design the project approach and develop implementation plans.


What we're looking for


  • 3+ years of relevant work experience (preferably with Healthcare, Government, Client services)
  • Strong written and verbal communication skills (client communication skills preferred)
  • Ability to work independently, manage several projects, engage with various stakeholders (internal and external) and meet deadlines.
  • Strong computer skills, including, but not limited to Microsoft applications. Advanced

What you should expect in this role


  • Fully Remote (Within the US)
  • Candidates should live within the Tri-State area (NY,NJ,PA) or easy travel to Trenton, NJ
  • Travel may be required up to 10%



The pay range for this position is $88,500.00 - $126,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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