Provider Relations Site Surveyor

Date: Feb 18, 2025

Location:

Indianapolis, IN, US, 47906

Req ID: 29085

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

This position will support the Indiana Medicaid Program Provider Enrollment Unit. Responsibilities will include pre and post enrollment site surveys for specified provider types to ensure they meet the requirements for participation. This position will require building a strong rapport with the Indiana Family and Social Services Administration (IFSSA) and other areas business units within Gainwell Technologies Title XIX account to ensure timely and accurate flow of information. The person selected for this position will represent Gainwell Technologies at any applicable provider or customer meetings and will maintain accurate records of all provider visits. Previous Medicaid experience not required.

This person will need to go from provider to provider and conduct site surveys to determine if the provider is truly capable of performing the services they signed up for. Sets own schedule based on need and determines where provider is located so they can be efficient in driving to these locations. Also, must pay attention to time schedule as we only have 40 days from received date to complete these.

Your role in our mission

Associates Degree or equivalent work experience in a customer service setting
Excellent oral and written communication skills
Strong customer service skills
Demonstrated analytical and research skills
Proven time management and multi-tasking skills

What we're looking for

Ability to respond to customer requests in a timely manner
Ability to represent Gainwell Technologies at customer, association meetings, internal meetings
Ability to work independently and with little direct supervision
Strong organizational and follow through skills
Ability to multi-task
Ability to travel – position requires 80%-day travel throughout the state to conduct site surveys

What you should expect in this role

This position requires 80%-day travel throughout the state to conduct site surveys

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The pay range for this position is $54,300 - $77,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.