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Claims Resolution Representative - Hybrid

Date:  Aug 6, 2022

Jackson, MS, US, 39157

Req ID:  12958

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Your role in our mission

  • Reviews insurance claims received electronically or in written form. Reviews claim and associated history. 
  • Evaluates available information to validate claims and decision them based on an approved procedure.
  • Investigates simple to moderately complex claims and determines level or resolution if appropriate
  • Identifies need for additional information; contacts appropriate source to obtain needed information.

What we're looking for

  • Experience working with healthcare insurance and/or medical claims
  • Experience working with appropriate claims processing procedures and documentation 
  • Good analytical and problem-solving skills 
  • Good interpersonal skills to interact with team members
  • Ability to keep sensitive and confidential material private

What you should expect in this role

•    Hybrid (both remote and office) at Ridgeland, MS location
•    Office environment
•    May require shift work

•    Monday-Friday, 8am-5pm

Gainwell Technologies, LLC
381 Highland Colony Parkway
Ridgeland, MS 39157


The pay range for this position is $28,800 - $36,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Nearest Major Market: Jackson Mississippi

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