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Coordinated Care Enrollment Analyst - Ridgeland, MS - Hybrid

Date:  Nov 25, 2022
Location: 

Jackson, MS, US, 39157

Req ID:  13985

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Your role in our mission

•    Respond to basic client/member questions and/or forwards inquires to appropriate personnel.
•    Research client/member inquiries and respond to appropriate parties in a timely manner.
•    Ensure service level agreements (SLAs) are met or exceeded. 
•    Process requests and update account history with results of inquiry to include proper documentation.
•    Perform data entry, assist with MSCAN/MSCHIP processing, and other inquires.

What we're looking for

•    Minimum of two years working experience in a customer service role.  
•    Prior office or clerical experience.
•    Experience working in healthcare, health insurance, Medicaid, managed care/coordinated care, or related fields is preferred. 
•    Basic understanding of utilizing a PC with Windows and Microsoft Office Experience. 
•    Excellent written and verbal communication skills, including professional phone skills.     

What you should expect in this role

•    Hybrid (both remote and office) at Ridgeland, MS location
•    Office environment
•    May require shift work

Hours
•    Monday-Friday, 8am-5pm

Gainwell Technologies, LLC
381 Highland Colony Parkway
Ridgeland, MS 39157

#LI-HYBRID

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The pay range for this position is $30,500 - $43,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.


Nearest Major Market: Jackson Mississippi

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