Administrative Assistant - Healthcare Operations (Onsite Madison, WI)

Date: Aug 29, 2025

Location:

Madison, WI, US, 53703-3445

Req ID: 32455

Work Mode: Full-Time onsite (5+ days per week)

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

This role supports the Disability Determination Bureau (DDB) by providing flexible administrative assistance across the phone unit, mailroom, and Deputy Director’s office. The position requires multitasking, adaptability, and strong organizational skills.

Your role in our mission

Perform data entry, electronic record keeping, and document imaging.
Assist with phone coverage, mail processing, and front desk support as needed.
Support administrative functions for the Bureau’s Deputy Director.
Research, resolve, and route discrepancies to ensure compliance.
Contribute to team meetings and process improvement initiatives.

What we're looking for

Strong multitasking skills and ability to work across varied functions.
Attention to detail and accuracy in documentation and data entry.
Excellent organizational and time management skills.
Strong interpersonal and teamwork skills.
Customer service orientation with adaptability to shifting priorities.

What you should expect in this role

Work onsite at 1400 E Washington Ave, Madison, WI.
Standard work schedule is 8:00 AM – 4:30 PM CT, Monday through Friday (with slight room for deviation if needed).
Two-week training period with full attendance required.
Rotational support across multiple functional areas (phones, mailroom, administrative support).
Direct exposure to bureau leadership and key operational workflows.

The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.