Healthcare Investigations Analyst - Montgomery, AL

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

The Healthcare Investigations Analyst supports Gainwell operations by reviewing, validating, and documenting healthcare and insurance-related information to ensure accuracy, compliance, and data integrity. This role requires strong analytical skills, attention to detail, and the ability to review and interpret multiple documents efficiently while collaborating with internal teams and external partners, including attorneys and healthcare stakeholders.
This is a fully onsite role supporting Alabama-based accounts in a fast-paced, data-driven environment.

Your role in our mission

• Conduct investigative reviews and validations of healthcare and insurance-related cases
• Review, analyze, and interpret multiple documents quickly and accurately
• Validate information related to injuries, insurance coverage, and medical authorizations
• Update and maintain case data in internal systems, including Maestro
• Perform insurance verification and ensure proper documentation is on file
• Work closely with attorneys and internal teams to support investigations
• Ensure all case documentation meets quality, compliance, and audit standards
• Maintain accurate system documentation with minimal data entry but high verification requirements
• Support Alabama accounts and adhere to program-specific guidelines
• Meet productivity, quality, and performance metrics

What we're looking for

• High School Diploma or equivalent
• Prior experience in healthcare insurance
• Strong analytical and problem-solving skills
• High attention to detail with strong documentation accuracy
• Ability to read, interpret, and process multiple documents efficiently
• Comfortable working in a data-driven, metrics-based environment    
• Self-motivated and able to work both independently and as part of a team
• Adaptable to changing priorities and investigative requirements

What you should expect in this role

• Full time onsite position in Montgomery, AL.
• Candidates within 20 - 25 miles of these location are encouraged to apply: 301 Technacenter Drive, Montgomery, AL 36117
• Schedule: Monday–Friday, 8:00 AM – 5:30 PM
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

The deadline to submit applications for this posting is February 13, 2026.

#LI-ONSITE #LI-JA1 #LI-CM1

The pay range for this position is $28,500.00 - $40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.