Client Account Manager

Summary

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all.

We are looking for a talented Client Account Manager who will be responsible for supporting and managing the client relationship.  Additional responsibilities include, oversight and management of various projects, analysis of data, building reports and creating/reviewing client deliverables. 

Your role in our mission

• Builds and manages client relationships, with support from Program Director, ensuring client satisfaction
• Works with client(s) to design the project approach and develop implementation plans
• Oversight and management of contracts, specific products/services or special projects
• Continuous monitoring and timely reporting to leadership of progress towards business goals
• Manages, prepares and monitors budget and revenue expectations for assigned client(s)
• May supervise additional account management staff (i/e Program Specialist)

What we're looking for

• Bachelor's degree or higher required (Communications/Business major or focus preferred) 
• Two (2) or more years of Medicare/Medicaid experience required
• At least 1-3 years of Account Management experience required
• Candidates MUST live within travel distance of one day notice of Phoenix, AZ.
• Strong knowledge of MS Excel/Power Point/Word  

What you should expect in this role

• Must be willing to come into our Phoeniz, AZ office quarterly, but will be allowed to work remotely from home most days.
• Travel may be required up 25%
• This is a full-time permanent regular salaried (W-2) employee position.
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• The use of AI during interviews is not allowed.
• This position will remain posted to take applications until April 24, 2026.

#LI-NB1

#LI-DS1

#LI-HYBRID