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Manager Product

Date:  Jun 10, 2022

Plano, TX, US, 75024-3607

Req ID:  10920


Job Description

Essential Job Functions


  • Establish Overall Product testing strategy: What, When, How, Who
  • Define the scope of all types of product testing in releases and patches
  • Provides support to Testers to define scenarios
  • Define and review scope of testing
    Define data requirements
  • Establish testing timeline for each release, manage testing timeline
  • Establishes Performance testing strategy: What, When, How, Who
  • Plan for today (what is the best we can do today), Plan for future
  • Determine Performance data strategy (where will the data come from), define source and timeline
  • Timing of script development/updates, dependencies, define the timeline
  • Review root cause analysis of defects each sprint
  • Lead team to continuous improvement based on RCAs
  • Responsible for Quality testing of Product releases and patches
  • Ensure End to End testing of Product releases and patches
  • Determine Resource Assignments and ensure deliverables are met, provides input to staffing
  • Escalate Risks to address the impact and establish a program acceptable remediation
  • Provides support to SM's reviewing module test cases to ensure teams are testing comprehensively and sufficiently
  • Provides support to Regression Lead on test case review to ensure full end-to-end system testing is happening, cross module integration is tested
  • Analyzes and selects testing tools which fully support our needs (performance/security)
  • Manage variances, Risks and escalations
  • Coach and develop the testing team
  • Define strategy for testing traceability
  • Audit deliverables and the compliance to Test Procedures, Plans and Work Instructions for the project and identify remediation for variances
  • Ensure Meaningful testing and defect metrics are defined, gathered and reported


Work Environment


  • Remote Work
  • Other US Locations may be considered
  • May require evening or weekend work


Basic Qualifications


  • Typically a technical Bachelor's degree or equivalent experience and a minimum of 10 years of related experience or a Master's degree and a minimum of 8 years of experience
  • 10 or more years of leadership or supervisory experience.
  • Experience working with various testing methodologies, best practices and testing standards.
  • Delivery Excellence – understanding deliverables, driving results.
  • HealthCare or Insurance experience a MUST.
  • Excellent communication skills to interact with team members, customers, and support personnel.
  • Able to select, develop, mentor, discipline and reward employees.
  • Strong interpersonal, leadership and presentation skills for interacting with team members and clients
  • Exceptional in testing and development methodologies and their interaction.
  • General Project Management. Customer/ Vendor Management.
  • Excellent verbal and written communication skills; influencing skills and ability to work effectively in a geographically dispersed team.
  • Demonstrated technical leadership skills.
  • Exceptional in understanding requirements, design specifications, and testing strategy to: perform ambiguity analysis, perform risk analysis, establish testing priorities and scope, develop testing strategy, review testing strategy, validate requirements and specifications, develop test plans, review test plan, develop test scenarios, select test design techniques and develop testing metrics collection plan in order to plan and prepare for testing.
  • Exceptional in testing analysis and design, functional and performance models, and test specifications to: develop functional models for testing, develop performance models for testing, evaluate and validate test cases and scripts, validate functional models for testing, validate performance models for testing, develop test specifications, validate test specifications, validate testing coverage, escalate quality issues for resolution, evaluate test automation tools and validate testing environment in order to develop test specifications.
  • Exceptional in testing processes and tools to: execute test cases and scripts, analyze test results, report on testing progress and results, facilitate defect resolution and document final test results in order to execute testing engagement. Proficient in testing processes and testing metrics to: review test summary report, provide testing project feedback and archive testing assets in order to verify completion of testing.

Job Description

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