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Sales Solution Architect

Date:  Jan 9, 2023

Any city, TX, US, 99999

Req ID:  14090

About the job

Gainwell is a leader in providing technology and business solutions to health and human services clients. Our solutions are enterprise-grade offerings that are configured for our clients’ business needs, including operation within their IT and workflow environments.


Reporting to the Vice President and General Manager driving the Solution Area’s profit and loss—and working collaboratively with the senior leadership team across Gainwell—you will create industry-leading technology and business solutions in the health and human service market.


The role involves extensive interaction with product, engineering, sales, and delivery teams, as well as client personnel.


Gainwell provides solutions in the following areas. (Representative products included.)

  • Medicaid Management: Claims, Encounters, Financials; Provider, Managed Care, Value-Based Care
  • Human Services and Public Health: Integrated Eligibility and Enrollment, Immunization, WIC (Women, Infants, and Children), Early Intervention, Federal and State Exchange/Retiree Solutions,
  • Pharmacy Solutions: Point-of-Sale Claims, Preferred Drug List Management, Drug Utilization Review
  • Systems Integration and Interoperability: SI Platform, FHIR, EDI Interoperability
  • Analytics: Enterprise Data Warehouse, Program Insights and Dashboards (NASPO, HEDIS), Benchmarking
  • Cost Containment: Coordination of Benefits, Payment Integrity
  • Care Quality: Care Management (including Utilization Management), Fraud Capture, Behavioral Health Solutions



  • Drive client-specific solution architecture, solution development, and communication in a complex IT environment of Gainwell and non-Gainwell technologies.
  • Interface with business developers, account managers, competency managers, and executive management throughout all phases of solution development.
  • Drive and coordinate a clear articulation of client requirements, as well as appropriate dependencies.
  • Clarify incremental technical efforts within Gainwell solutions and get Product Management alignment on addressing them.
  • Participate in solution selling activities to ensure that marketing plans align with sales and launch plans.
  • Create solution business plan; assist in preparing financial models to ensure that client interests are met, and potential business opportunities are established. Assist and support client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits, and messaging.
  • Interface and participate in business development discussions across cross-functional teams and internal and external executive managements to ensure consistency in solution development and implementation.
  • Become a respected subject matter expert in one of Gainwell’s key solutions area. Perform demonstrations and discuss product strategy and roadmaps in the context of market, technology and regulatory trends.



  • Bachelor’s degree in business administration, computer science, information technology or related field preferred
  • Nine or more years of business solutions experience, in one of Gainwell’s Solution Areas listed earlier.
  • Experience working with appropriate programming languages, operating systems, product-line hardware and software
  • Creative thinking, problem solving, planning, time-management, communication, and organization skills to balance and prioritize work
  • Knowledge of digital health and health and human services market

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