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Professional Quality

Date:  Nov 23, 2022

Richmond, VA, US, 23250-2420

Req ID:  14208

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 



This position functions as an internal quality review of all business operations and workflows. 

Your role in our mission

  • Establishes and documents a tailored strategy quality plan in collaboration with the project manager, for the performance of quality assurance activities for an assigned project or task. Develops and maintains quality assurance documentation for projects and tasks to include quality metrics. 
  • Conducts assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with established standards and applicable quality plans. Determines level of process and product quality. Develops written reports of findings; escalate unresolved issues to the appropriate level.
  • Evaluates work products to independently assess the quality and report findings. Researches alternative solutions to problems, determines proper approaches, and makes verbal and/or written recommendations to appropriate parties. Assists in implementing recommendations as approved.
  • Gathers, uses, and independently analyzes defect metrics data. Presents analysis findings to the appropriate level verbally and through the preparation of periodic written reports. Provides recommendations regarding possible approaches to resolving defects. Participates in special projects, external audits, and process improvements in support of quality assurance initiatives.
  • Assists management in defining and maintaining an effective and efficient quality program including developing and presenting associated training and familiarization to affected staff.





What we're looking for

  • Good organization and time management skills
  • Good communication skills to interact and present findings to team members, customers, management, and support personnel
  • Good analytical and problem-solving skills
  • Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
  • Willingness to travel

What you should expect in this role

Hybrid is located in Richmond, VA 



The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.


We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.


Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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