Claims Correspondence Associate

Date: Jun 25, 2025

Location:

Roseville, CA, US, 95747-6645

Req ID: 31385

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

At Gainwell you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

Member and Provider Correspondence entry, including but not limited to member and provider information and case documentation into the Customer Relationship Management System (CRM) and California Dental – Medicaid Management Information System (CD-MMIS) daily.
General tracking and updates for all correspondence related to member and provider correspondence. Production tracking in Excel spreadsheets and CRM for reporting purposes.
Review correspondence and prepare correspondence responses for member and provider correspondence. Verify information and submit documents for mailing.
Document retrieval, queue monitoring and distribution of incoming member and provider correspondence.
Provide clerical support and cross-training to support other clerk positions within the work unit. Document pick-up and delivery, mailing of physical documents

What we're looking for

Strong Communication (oral and written).
Strong typing and word-processing skills are a must.
Excellent organizational skills needed.
Problem-solving, basic math, and computer skills needed.
Ability to navigate through several work systems simultaneously required. Basic Microsoft Word and Excel experience preferred. Basic computer knowledge required.

What you should expect in this role

Must be a resident of the state of California.
Full-time, hourly position. 8:00AM-5:00PM
Hybrid, The office is located in the Roseville/Sacramento area

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The pay range for this position is $31,200.00 - $44,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.