Provider Trainer - Roseville, CA - Hybrid

Summary

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Your role in our mission

• Work with Member and Provider Training team to assemble a high-impact and wide-reaching curriculum of in-person seminars, events, eLearning modules, webinars, and other learning offerings. 
• Deliver internal training, client trainings, and trainings to our clients’ audience the healthcare industry, and perform needs analysis as appropriate to determine training needs.
• Create and edit engaging learning activities and course content using a variety of authoring tools, including Articulate 360 and MS Office tools.
• Gathers, reviews and analyzes course evaluations and seminar schedule to determine effectiveness of training sessions. Prepares recommendations and reports to senior level personnel, client and/or management. 
• Participate in the development, updating, and delivery of a comprehensive annual Training Plan that covers staff and client/member/provider training available with a training calendar that adjusts monthly because of client feedback, proactive support findings, policy changes, and other opportunities to improve.

What we're looking for

• Training experience with excellent public presentation and speaking skills, as well as the ability to effectively communicate in groups.
• Have 2 years of related dental experience in dental office and Medi-Cal Dental experience.
• Strong technical writing skills including excellent spelling, proofreading, and editing skills and strong organization skills.
• Ability to multi-task, follow project schedules, and adhere to internal timelines, client deadlines, and delivery deadlines.
• Collaborate with the Member Trainer to address support-related matter and optimize training experience.

What you should expect in this role

• Willingness to travel.
• Must be a resident of the state of California.
• Travel required throughout the assigned geographic region to support training and other provider and account needs.
• For positions assigned to hybrid, reliable high-speed internet connectivity is required.  Employees working-from-home may be required to report to the office, at times, to support work efforts.  

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