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Account General Manager - Dental

Date:  Aug 6, 2022

Sacramento, CA, US, 95691

Req ID:  6260

Job Summary:


Gainwell is looking to expand its California team.  Are you interested in working with a highly motivated team whose passion is to drive greater health outcomes for Californians, reduce access to care issues and solve care inequalities?  Are you interested in collaborating with a team to drive value across the health and human services ecosystem?  Look no further for a rewarding experience making a difference for millions of Californians.


At Gainwell, we embrace complex challenges with trusted expertise to delivery transformational outcomes.  We empower clients through innovative technologies and solutions to deliver great health and human services outcomes.  Our values are:


  • Absolute accountability
  • Unmatched employee experience
  • Purposeful collaboration
  • Uncompromising integrity
  • Meaningful innovation
  • Operational excellence


Our clients, across 50 states and territories, trust us to support over 58 million recipients and beneficiaries with over 2 billion claims and encounters processed annually.  Come join the Gainwell team by applying for the following role.


Gainwell is looking for an Account General Manager with high energy and creativity to work with an innovative and transformative client supporting one of the largest and most complex Medicaid programs in the country.  In this role, you will:


  • Cultivate client relationships and be the voice of Gainwell as a trusted advisor and thought leader
  • Develop a client-centered innovation agenda to proactively engage with client on their business needs and goals
  • Harness Gainwell innovative spirit to meet and exceed contractual commitments
  • Grow the business through active listening, inquiry and pairing needs to Gainwell unique value
  • Lead, guide, mentor and grow the team
  • Manage the financial quality of the account




  • Delivers on company’s contractual commitments
  • Leads, coordinates, and manages the long-term, consultative, client relationship to become the client’s trusted advisor
  • Establishes and manages, a program to achieve client service excellence
  • Leads all employees who provide services to the client, either directly or indirectly
  • Develops strategy and obtains buy-in from all stakeholders
  • Leads large, cross-functional team
  • Contributes to the development of innovative principles and ideas
  • Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. 
  • Meets or exceeds financial commitments


Education and Experience:


  • Bachelor’s degree in Healthcare Administration, Business Administration/Management, Finance, a clinical specialty or equivalent with preference of a Master’s degree in one of these fields
  • 10-12 years’ experience in account leadership roles such as sales, delivery or business management
  • A minimum of ten (10) years’ experience managing a large-scale government or private sector healthcare contract valued at twenty (20) million dollars or more.
  • Knowledge of Medicaid/Medicare regulations/standards, as well as cost reporting, profit and loss, and budget compliance
  • Experience working in a matrixed environment
  • P & L, sales and risk management skills required


Knowledge and Skills:


  • General Management Skills
  • Consultative sales skills
  • Financial Acumen
  • Knowledge of IT Industry, including trends and competitors
  • In depth knowledge of Public Sector health and human services
  • Strong communication skills

Nearest Major Market: Sacramento

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