Business Analyst - Hybrid

Summary

As a Business Analyst - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

In this position, you will apply intermediate‑level subject matter expertise to analyze and resolve a variety of common business issues and support projects of moderate complexity. You will exercise independent judgment within established practices, procedures, and guidelines to determine appropriate actions. As an informed and collaborative team member, you will provide analytical insights, contribute to project direction as needed, interpret policies, evaluate unique circumstances, and offer well‑reasoned recommendations.

 Here are the details on this position.

Your role in our mission

Gainwell empowers you show you’re a pro and help clients deliver better health and human services outcomes using innovative technology and solutions.

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment

What we're looking for

• Three or more years of Business Analyst experience in healthcare industry, including 2+ years' experience with Medicaid (preferred)
• Bachelor’s degree or equivalent combination of education and experience; degree in business administration, information systems, or a related field preferred
• Experience partnering with information technology and functional business teams
• Experience analyzing, documenting, and re‑engineering business processes
• Experience eliciting, documenting, and validating requirements using structured techniques
• Working knowledge of computer programming concepts and basic languages

Soft skills

• Interpersonal skills to interact with customers and team members

• Strong communication skills – verbal and written

• Strong analytical and problem-solving skills

• Presentation skills to present to management and customers

• Personal computer and business solutions software skills

• Ability to work in a team environment with multiple team members

What you should expect in this role

• Candidate must live within commuting (1 hour driving) distance to our Tallahassee office for this hybrid position

• Video cameras must be used during all interviews, as well as during the initial week of orientation

• The deadline to submit applications for this posting is January 29, 2026

#LI-HC1