Technical Writer (Tallahassee, FL)

Date: Apr 4, 2024

Location:

Tallahassee, FL, US, 32301-5020

Req ID: 22920

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Gainwell is the leading provider of technology solutions that are vital to the administration and operations of health and human services programs. Gainwell is a new company with over 50 years of proven experience, a reputation for service excellence and unparalleled industry expertise. We offer clients scalable and flexible solutions for their most complex challenges. These capabilities make us a trusted partner for organizations seeking reliability, innovation and transformational outcomes.

Your role in our mission

Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as healthcare manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way.
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs.
Interviews programmers, business analysts, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research technical healthcare information for use in more complex documentation.
Writes, organizes, enters and compiles more complex online help files to support end users.
Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
Assists in creating project plan, etc. for completing documentation.
Provides leadership and work guidance to less experienced personnel.

What we're looking for

Bachelor's degree in communications, journalism, technical writing or related field required
Three or more years of technical writing experience
General knowledge of medical insurance/healthcare field preferred
Experience working with desktop publishing, word processing, PowerPoint, Basic web design, Adobe FrameMaker, Adobe Creative Cloud, HTML, and other image software
Experience working with industry writing style such as grammar, sentence form, and structure
Strong communication skills
Personal computer and business solutions software skills
Excellent proofreading and editing skills
Ability to convert technical knowledge into easily understood terms
Ability to work independently and as part of a team

What you should expect in this role

Hybrid position at our Tallahassee, FL office. Candidate must reside in the Tallahassee area.
Opportunities to travel through your work (0-15%)
Video cameras must be used during all interviews, as well as during the initial week of orientation
The deadline to submit applications for this posting is 05/27/2024

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The pay range for this position is $49,500.00 - $70,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.